Last Updated: 1 September 2026
These Terms of Use (“Terms“) govern your access to and use of the Fleetho website, SaaS platform, applications, dashboards, APIs and related services.
The Platform is operated by:
Fleetho India Pvt Ltd
7th Floor, Raheja Platinum,
Road, Off Andheri–Kurla Road,
Sag Baug, Marol, Andheri East,
Mumbai, Maharashtra 400059, India.
By accessing or using Fleetho, you agree to these Terms.
If you do not agree with these Terms, you should not access or use the Platform.
Fleetho is a cloud-based transportation and mobility management platform designed to help businesses manage transportation operations digitally.
Fleetho provides two primary solution areas:
Tools for managing:
Tools for managing:
Fleetho provides its Platform primarily as a software-as-a-service solution.
Subject to the applicable customer agreement and subscription, customers may access certain Fleetho functionality through:
The features available to a customer may depend on the subscription plan, configuration and applicable commercial agreement.
Certain Platform features require an account.
When creating an account, you agree to provide accurate and current information.
You are responsible for:
You are responsible for activity conducted through your account unless caused by a security issue attributable to Fleetho.
Customers may provide access to employees, administrators, drivers, vendors or other authorized users.
Customers are responsible for:
You agree to use Fleetho only for lawful and authorized purposes.
You must not:
Customers are responsible for the information and content they upload or process through Fleetho.
This may include:
Customers must have the appropriate rights, permissions, notices and legal basis required to collect and process such information.
Fleetho provides technology for managing bookings, trips, allocations and transportation workflows.
Unless expressly stated otherwise in a separate agreement, Fleetho is not itself the provider of the underlying transportation service.
For example, in a car rental transaction, the rental operator remains responsible for:
Similarly, for ETS operations, the relevant corporate customer, transport operator, vendor or service provider remains responsible for the underlying transportation service.
Certain Fleetho features require location information.
Users and customers acknowledge that GPS accuracy may depend on:
Fleetho does not guarantee that location information will always be perfectly accurate or continuously available.
Customers are responsible for ensuring that driver and vehicle information entered into the Platform is accurate and legally obtained.
Fleetho may provide tools for:
Fleetho does not independently guarantee that every document, driver or vehicle entered into the Platform is legally valid unless Fleetho has expressly agreed to provide a verification service.
For ETS customers, Fleetho may provide tools for:
The customer remains responsible for configuring the Platform appropriately and complying with applicable employment, transportation, privacy and safety requirements.
Fleetho may provide mobile applications for employees, drivers, administrators or other authorized users.
Mobile applications may require access to:
The permissions required will depend on the features being used.
Users may disable certain permissions through their device settings, but doing so may limit functionality.
Fleetho may integrate with third-party services including:
Third-party services may have separate terms and privacy policies.
Fleetho does not control the availability or functionality of third-party services.
Fleetho is a SaaS platform and may be provided through paid subscription plans.
Subscription fees, billing frequency, included functionality, user limits, usage limits and other commercial terms may be specified in:
Unless otherwise agreed, fees are payable according to the applicable commercial terms.
Fees may be subject to applicable taxes, including GST or other government levies.
Customers are responsible for applicable taxes associated with their purchase or use of the Platform, except taxes imposed directly on Fleetho’s income.
Fleetho may suspend or restrict access where reasonably necessary due to:
Where reasonably practicable, Fleetho may provide notice before suspension.
A customer may terminate its subscription according to the applicable commercial agreement.
Fleetho may terminate or suspend access where permitted under the applicable agreement or where continued access creates material legal, security or operational risk.
Upon termination:
All rights, title and interest in the Fleetho Platform, including:
belong to Fleetho India Pvt Ltd or its applicable licensors.
These Terms do not transfer ownership of Fleetho intellectual property to customers.
Customers retain their rights in the information and content they submit to Fleetho.
Customers grant Fleetho the rights reasonably necessary to host, process, transmit, store and otherwise use such data to provide the contracted services.
Fleetho may also use aggregated or anonymized information for purposes such as:
Such information will be handled in a manner that does not identify an individual where anonymization is intended.
Each party may receive confidential information from the other.
The receiving party agrees to:
Confidentiality obligations do not generally apply to information that:
Where a separate confidentiality agreement or NDA exists, that agreement may govern confidentiality obligations.
Fleetho aims to provide reliable and continuous access to its Platform.
However, uninterrupted availability cannot be guaranteed.
The Platform may occasionally be unavailable due to:
Any service-level commitments will be governed by the applicable customer agreement or SLA.
Fleetho may modify, improve, add or remove Platform features from time to time.
Updates may be introduced to:
Material changes to contracted services may be subject to applicable commercial agreements.
Certain Fleetho products may provide analytics, automation or AI-assisted features.
Such outputs may be based on information, configurations, historical data and third-party services.
Analytics and AI-generated recommendations are intended to support operational decision-making and should not automatically be treated as a substitute for human judgment.
Customers remain responsible for decisions made using Platform outputs.
Users must not upload or transmit content that:
Fleetho may remove or restrict access to prohibited content where reasonably necessary.
To the maximum extent permitted by applicable law, Fleetho provides the Platform on an “as available” and “as is” basis, except to the extent expressly stated in a written agreement.
Fleetho does not guarantee that:
Unless expressly agreed in writing, Fleetho does not:
Fleetho provides technology that enables customers to manage their transportation operations.
To the maximum extent permitted by applicable law, Fleetho shall not be liable for indirect, incidental, special, consequential or punitive damages arising from use of the Platform.
This may include loss of:
Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.
For paid SaaS customers, any specific liability cap may be governed by the applicable commercial agreement or subscription agreement.
To the extent permitted by applicable law, the customer agrees to defend, indemnify and hold harmless Fleetho, its affiliates, directors, employees and representatives against claims, losses, liabilities and expenses arising from:
Fleetho will not be responsible for failure or delay caused by events beyond its reasonable control, including:
These Terms shall be governed by the laws of India.
Subject to applicable law and any dispute-resolution provisions in an applicable customer agreement, courts having appropriate jurisdiction in Mumbai, Maharashtra shall have jurisdiction over disputes arising from these Terms.
Fleetho may update these Terms from time to time.
When changes are made, Fleetho may update the “Last Updated” date and, where appropriate, provide additional notice.
Continued use of the Platform following an effective update constitutes acceptance of the revised Terms to the extent permitted by law.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
These Terms, together with any applicable:
constitute the applicable agreement governing use of the Fleetho services.
Where there is a conflict, the applicable signed commercial agreement may take precedence to the extent specified in that agreement.
For questions regarding these Terms:
Fleetho India Pvt Ltd
7th Floor, Raheja Platinum,
Road, Off Andheri–Kurla Road,
Sag Baug, Marol, Andheri East,
Mumbai, Maharashtra 400059, India.
Email: contact@fleetho.com
Privacy: support@fleetho.com
Website: fleetho.com